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Findley Ewing IV

CEO of Ewing Automotive Group, a large automotive dealership group in Texas. Focuses on improving customer experience and employee efficiency through technology and innovative processes.

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Jan 5, 2025 • 38min

Inside Ewing Auto Group’s High-Tech Service Department of the Future | Industry Spotlight

Findley Ewing IV, CEO of Ewing Automotive Group, discusses how advanced technology is revolutionizing the automotive industry. He highlights the significant impact of training on customer service and shares insights on integrating robots into service departments. The conversation emphasizes how robotics streamline operations and enhance technician productivity. Ewing also explores the shift to a customer-centric approach, revealing innovative strategies to improve efficiency and satisfaction in automotive services.