Farrah Mitra

Farrah Mitra, an executive coach and creator of the Communicating Change Framework, shares her insights on delivering tough news with empathy and clarity. She outlines a practical 4-step framework for leaders facing challenging conversations about layoffs and performance issues. Mitra discusses the importance of emotional intelligence in messaging, emphasizing that thoughtful communication can transform anxiety into constructive dialogue. Her approach blends radical candor with structured processes, making it easier for leaders to maintain trust during difficult times.