Erin Hodson, MSN

In this discussion, Erin Hodson, MSN, the Vice President of Revenue Cycle at Inova Health, brings her extensive expertise in navigating complex revenue cycle operations. She dives into how AI tools are transforming denials management and operational strategies. Erin highlights the importance of developing team skills in critical thinking and adapting to new patient financial needs. Additionally, she explores the potential of AI agents in handling denials and discusses the future of revenue cycle management as healthcare evolves.