Becker’s Healthcare Podcast Erin Hodson, MSN, Vice President of Revenue Cycle at Inova Health
Nov 19, 2025
In this discussion, Erin Hodson, MSN, the Vice President of Revenue Cycle at Inova Health, brings her extensive expertise in navigating complex revenue cycle operations. She dives into how AI tools are transforming denials management and operational strategies. Erin highlights the importance of developing team skills in critical thinking and adapting to new patient financial needs. Additionally, she explores the potential of AI agents in handling denials and discusses the future of revenue cycle management as healthcare evolves.
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Episode notes
AI Will Transform Denials Prevention
- Erin Hodson says rapidly emerging intelligent tools will let providers predict and prevent denials more granularly than before.
- She expects improved payer collaboration and faster denial resolution from these capabilities.
AI Agents For Denials Management
- Hodson highlights development of AI agents to manage denials as a major trend in revenue cycle work.
- She is cautiously optimistic about their impact as Inova begins early adoption.
Revenue Cycle Roles Are Evolving Fast
- Hodson notes revenue cycle team skill sets are changing rapidly and new roles are emerging.
- She sees heightened critical thinking and expanded functions across front, middle, and back offices.