Erik Flowers
Co-founder of practicalservicedesign.com
Best podcasts with Erik Flowers
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Nov 3, 2016 • 38min
How to make service design work with no money, time or support / Megan & Erik / Episode #15
Megan Miller and Erik Flowers, co-founders of practicalservicedesign.com, discuss the practicality of service design and its implementation in organizations with limited resources. They also talk about joining the open Slack channel, the connection between purpose and customer success, and the importance of taking charge of the total customer experience.
