Eric Dodds, Head of Product Marketing at RudderStack, discusses the biggest mistakes companies make with their data and how to fix them. Topics include managing customer data, streamlining data integrations, success stories in data, and using AI and data cloud to predict customer churn.

Eric Dodds, a product leader with a rich background in startups and data-driven marketing, shares his transformative journey from aspiring doctor to product strategist. He reflects on the early influences that shaped his career, including a deep interest in statistics and psychology. Dodds discusses his experiences at a startup accelerator, the challenges of measuring community engagement, and balancing precision with intuition in data analysis. He offers invaluable advice for aspiring product managers, emphasizing the need to understand customer pain points and the importance of empathy in product strategy.