Emma Wall

In this engaging discussion, Emma Wall, Practice Manager in Derby, shares her rich experience in leading primary care through the emotional turmoil of remote and hybrid work. She highlights the strain of meeting patient demands while managing personal emotions and team dynamics. Emma offers insights on resilience and adaptability, explains the necessity of clear communication, and emphasizes the power of emotional intelligence tools like Myers-Briggs. Her practical tips for remote leadership stress the importance of over-communication and fostering team engagement.