Paarth Chothani, a Staff Software Engineer at Uber AI, and Eduards Sidorovics, a Senior Software Engineer with a focus on machine learning, dive into the creation of Genie, Uber's AI-powered on-call copilot. They discuss how Genie streamlines incident resolution and enhances team collaboration. The duo sheds light on challenges like knowledge management and user feedback in AI development. They also explore the impact of advanced language models on productivity, emphasizing the need for flexibility in evolving AI applications.