Drew English

Drew English, Director of Membership at the Exit Planning Institute, interviews Scott Snider, EPI's President, on member entanglement—an approach that dives deeper than mere engagement. They discuss the investment in a new membership strategy and the pivotal role of relationships in value acceleration. Scott shares insights on building a community of ambassadors, enhancing member experiences, and the importance of listening for feedback. The conversation spotlights the vision for growing certified advisors and maximizing underused member benefits.