Dr. Steve Markowitz
Experienced large-practice owner and DPH coach who advocates for ownership of schedules and dedicated treatment coordinator roles to improve case acceptance and team accountability.
Best podcasts with Dr. Steve Markowitz
Ranked by the Snipd community
Dec 1, 2025 • 19min
The #1 Case Acceptance Bottleneck Dentists Ignore
Dr. Henry Ernst, a dental practice owner and coach, teams up with Dr. Steve Markowitz, an experienced large-practice owner, to tackle a critical yet overlooked issue: the front desk. They discuss the importance of specialized training for front-desk staff to enhance case acceptance. From the necessity of dedicated treatment coordinators to fostering a sense of ownership among the team, their insights highlight how accountability and proactive follow-up can dramatically improve patient engagement. Discover practical strategies for boosting operational success!
Sep 4, 2025 • 25min
Easy, Low-Cost Ways to Improve Patient Experience & Get More Reviews
Dr. Henry Ernst, an experienced dentist and coach, alongside Dr. Steve Markowitz, a multi-practice owner, dive into essential strategies for enhancing patient experience. They emphasize the importance of first impressions and the role of phone etiquette in fostering patient loyalty. Creative, low-cost marketing ideas like thoughtful patient gifts and community events are discussed as powerful tools for generating positive reviews. By cultivating a culture of empathy and accountability, practices can significantly improve their patient journeys and drive growth.
