Dr. Katie Best

Dr. Katie Best, a leadership coach and author, discusses her journey from consulting to writing her book, *The 10 Toughest Leadership Problems*, inspired by challenges faced during the pandemic. She introduces the SOLVE framework for problem-solving. Key topics include how to manage personal effectiveness amid overwhelming roles, the importance of trust over data in influence, and reframing difficult performance conversations as opportunities for growth. Katie emphasizes the need for basic human decency in organizational culture and finding fulfillment through authenticity.