

Dominic Grill
Head of Technical Success at OpenAI
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Jun 28, 2024 • 36min
SaaStr 745: Mastering SaaS Sales Hiring, Customer Retention, and Growth with OpenAI, Retool, and 20VC
Dominic Grill from OpenAI and Eleanor Dorfman from Retool share insights on SaaS sales hiring and customer retention. They discuss the changing roles in sales, AI's impact, and lessons from hyper-growth companies. Topics include mastering the customer lifecycle, sales team building, and the transformative potential of AI in companies.