Deanna Kawasaki

Senior Director of Titan Intelligence at ServiceTitan. Focuses on embedding AI across the platform to help businesses scale efficiently.

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Apr 17, 2025 • 37min

ServiceTitan’s Benchmark Report: Challenges and Opportunities in 2025 — AI and More

Chris Hunter, Principal Industry Advisor at ServiceTitan, and Deanna Kawasaki, Senior Director of Titan Intelligence, dive into the future of the trades in 2025. They tackle the skilled labor shortage and the transformative role of AI in enhancing efficiency. Listeners learn how top-performing shops use technology to thrive during economic challenges. The duo also shares insights on effective leadership and recruitment strategies that leverage AI, emphasizing the importance of fostering a strong company culture.