Dean Tong

Head of Group Human Resources at UOB, responsible for workforce transformation and upskilling initiatives within the bank.

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Nov 9, 2025 • 24min

What does successful upskilling look like?

Dean Tong, Head of Group Human Resources at UOB, dives into the intricacies of workforce transformation amid AI advancements. He discusses the shifting landscape of banking jobs, the importance of upskilling in combating financial crimes, and the design of effective reskilling programs. Dean emphasizes the need for employee agency in job transitions and the role of AI as a supportive tool, not a replacement. He defines success in workforce transformation as achieving purpose and balance through continuous learning.

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