Tom Matter, co-owner of ProDuct Cleaning, transitioned from tech to entrepreneurship, teaming up with his brother, Dawson Matter, to run a vent cleaning business. They discuss the challenges of operating a nocturnal business, from managing customer complaints to upgrading equipment. Tom juggles his tech job while Dawson handles operations. The duo also reveals their struggles with employee communication and the difficulties of chasing payments from clients, all while maintaining an impressive 42% profit margin.