David Begin
Co-host and business expert offering insights and strategies for small business growth and team empowerment.
Best podcasts with David Begin
Ranked by the Snipd community
Oct 28, 2024 • 37min
543: The 1-3-1 Problem Solving Method
David Begin, a co-host and business expert, shares insights on the transformative 1-3-1 Problem Solving Method, designed to empower teams in small businesses. He emphasizes how this method encourages critical thinking and autonomy, allowing employees to independently tackle challenges. Discussion centers on fostering a culture of independent problem-solving, enhancing team dynamics, and navigating complex decisions. Real-world examples illustrate the benefits of delegating decision-making, which ultimately boosts accountability and free up owners for strategic tasks.
May 30, 2016 • 49min
14: Remarkable Customer Service
Henry Lopez and David Begin discuss delivering remarkable customer service in small businesses, emphasizing the importance of exceeding expectations, creating memorable experiences, and building a strong company culture. They explore hiring for personality over skills, the role of listening to staff and customers, and developing a culture of remarkable customer service through empowerment and active listening.
