Dan Drapeau, an expert in Digital Experience Platforms, dives into the challenging world of procurement for DXPs and open source CMSs. He discusses the critical role of past vendor experiences in decision-making and the impact of composability versus monolithic solutions. The conversation highlights the advantages of open source flexibility and the need for strategic collaboration among stakeholders. Drapeau also touches on conducting Martech gap analyses to improve customer experiences, emphasizing the importance of total cost of ownership in these evaluations.