In this discussion, Damien Stevens, founder and CEO of Servosity, shares his insights from the MSP Mindset podcast. He emphasizes the critical shift from being a technical expert to adopting a business-focused mindset. Damien recounts his team’s rapid growth and the challenges that led to the creation of Servosity, including the necessity of robust backup processes. They dive into the evolving landscape of backup solutions, the rising threat of cyber issues, and the transformative role of AI in enhancing client experiences, rather than replacing human elements.
