Connor Joyce

Connor Joyce, behavioral scientist and author of "Bridging Intention to Impact," delves into the critical link between user experience design and behavioral science. He emphasizes the need for meaningful success criteria in UX, advocating for diverse research methods to enhance user outcomes. Joyce discusses the importance of an 'impact mindset' in product development and the gradual integration of new user metrics. The conversation wraps up by exploring how thoughtful questioning can lead to better assessment of user impact, enriching the development process.

Connor Joyce, a seasoned mixed-methods researcher and behavioral scientist, shares insights from his impressive career at Microsoft and Deloitte. He emphasizes the shift from focusing on product outputs to user outcomes, introducing the 'feature impact analysis' framework for aligning product success with user satisfaction. Joyce also discusses balancing short-term engagement with long-term impact, the ethical implications of behavioral insights, and how AI can enhance user-centric development while navigating biases. This conversation is a game changer for product teams!

Connor Joyce, a Senior User Researcher at Microsoft and author of "Bridging Intention to Impact," dives into transforming digital product development with evidence-based decision-making. He discusses the essential mindset shifts needed for successful product management and user research collaborations. Joyce also explores the integration of AI in design, stressing the balance with traditional user experience principles. Utilizing humor and real-life examples, he uncovers the critical 'impact mindset' that affects user engagement and the alignment of product and research teams.