Clay Bavor, Co-founder of Sierra and former Google executive, chats about revolutionizing customer service through AI. He explains how Sierra's AgentOS helps businesses create delightful, branded AI agents that enhance customer interactions. Bavor highlights the importance of integrating brand voice and values into these agents, which can handle everything from basic inquiries to complex issues. He also discusses innovative pricing models that align customer interests with AI solutions, transforming the customer experience while delivering tangible ROI.