In this engaging discussion, Chris Voss, former FBI chief negotiator and author of 'Never Split The Difference,' shares invaluable tactics for high-stakes negotiations. Joined by Christopher Turner, a CIA veteran, and rhetoric expert Sam Leith, they explore the vital role of emotional intelligence and open-ended questions in effective communication. They delve into the fine line between manipulation and persuasion, the influence of serendipity on success, and how genuine dialogue fosters respect, even in challenging conversations.