Christian Mitchell
Executive Vice President and Chief Customer Officer at Northwestern Mutual
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Sep 12, 2023 • 25min
LLMs and Generative AI for Financial Planning and Life Insurance Workflows - with Christian Mitchell of Northwestern Mutual
Christian Mitchell, EVP and Chief Customer Officer at Northwestern Mutual, discusses the impact of LLMs and generative AI on customer experiences in financial planning and life insurance. He explores the ethical implications, the role of AI in bridging deferred gratification and immediate visualization, and the power of visualizations in financial decision-making.
