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Chris Johnson
SVP and Principal Financial Officer at Dillard's, also heading real estate. Offers expertise on department store adaptation and the future of malls.
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Mar 21, 2025
• 49min
Retail’s Evolution: Malls, Department Stores, and the Road Ahead
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Chuck DiGiovanna, VP of Real Estate for Macy's, and Chris Johnson, SVP at Dillard's, delve into the evolving landscape of retail. They discuss how department stores and malls are adapting post-pandemic, highlighting the need for creativity in tenant diversity and the impact of technology. The duo shares insights on investment opportunities while navigating challenges like changing consumer behavior and tariffs. With their extensive experience, they paint an optimistic picture for the future of physical retail and the importance of creating inviting shopping environments.
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