Retail’s Evolution: Malls, Department Stores, and the Road Ahead

The retail world is changing, and two of the biggest names in department stores—Dillard’s and Macy's—are at the forefront. In this episode, Trademark CEO Terry Montesi sits down with the SVPs of Real Estate: Chris Johnson of Dillard's and Chuck DiGiovanna of Macy's, to discuss Retail’s Evolution: Malls, Department Stores, and the Road Ahead.

These industry giants share insights into how department stores and malls are adapting to today’s retail landscape, from innovative strategies to the importance of creativity and strong developers.

Chris and Chuck also explore the impact of technology, capital markets, and tariffs on the future of retail. With their extensive experience at some of the most recognizable names in retail, this episode is a must-listen for anyone interested in the future of malls, department stores, and the retail industry as a whole.

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Links:

Trademark Property

⁠⁠Terry on LinkedIn

Chris on LinkedIn

Chuck on LinkedIn

Topics:

(00:00:00) - Intro
(00:01:01) - Chuck and Chris' Journey in Real Estate  (00:02:31) - Current State of Macy's and Dillard's  
(00:03:49) - Challenges and Trends in Retail  
(00:05:53) - The Future of Malls and Department Stores  
(00:09:22) - Investment and Redevelopment Opportunities  
(00:16:18) - The Role of Department Stores Moving Forward  
(00:24:25) - Navigating Mall Usage Restrictions  
(00:25:59) - Impact of the Pandemic on Retail  
(00:29:23) - The Future of Online and Brick-and-Mortar Stores  
(00:33:07) - Advice for Mall Property Owners  
(00:37:08) - Challenges in Mall Financing  
(00:43:37) - Future Trends in Retail and Real Estate  
(00:47:24) - Closing Thoughts and Opportunities