Chris Frantz

Chris Frantz, Co-founder and CEO of Loops—an email platform designed for software companies—shares his insights on the persistent challenges of email communication. He discusses the unique product-led growth strategy and the decision to skip a Series A funding round. Chris dives into the hilarious marketing stunts that built their early user base, including a memorable Times Square billboard. He also explains why all customer support is handled by engineers, reflecting his hands-on approach to user experience.