Chris Evans

Chris Evans and Pete Hamilton, cofounders of Incident.io, share their insights on creating effective incident management tools. They discuss the role of humor in branding, emphasizing how a light-hearted approach can build camaraderie and improve company culture. The pair also reflect on their initial choice to start on Heroku for quick shipping over perfect scalability. Additionally, they explore the integration of AI in streamlining incidents and the importance of designing tools for users like themselves.