Join Matt and Andrew as they chat with Chris Bowman, an expert in case presentation in dental practices. They discuss the lack of training in this area, resistance to role-playing, and reframing sales as a consultative process. Learn about balancing clinical skills, marketing, and communication, capturing patient goals, implementing patient-centered care, building emotional connections, and empowering the dental team for unified patient care.

Jon Stewart discusses the legislative setback in providing healthcare for 9/11 responders. Kenny Specht, Chris Bowman, Ken George, and John Devlin share their frustration and insights on the issue. They discuss the lack of support, misconceptions about their coverage, challenges they faced on 9/11, and missed political opportunity.