Chetan Reddy

Chetan Reddy, Founder and CEO of Confido Health, discusses innovative AI voice agents designed to ease the administrative burden on healthcare practices. He addresses the overwhelming challenges faced by front desk staff and the critical toll of unanswered patient calls. Reddy explains how AI can manage tasks like appointment scheduling and prescription refills, seamlessly integrating with existing systems. He emphasizes the importance of voice communication in enhancing patient access and shares insights on measuring success through patient satisfaction and operational efficiency.