Chad Peterman

Chad Peterman, president of Peterman Brothers and a leader in home service scaling, dishes on transforming his company from $20M to $100M across the Midwest. He shares secrets of efficient labor pooling and streamlined processes that drive success. The conversation explores strategic location selection, crucial leadership tools, and innovative onboarding for technicians. Chad also hints at future ventures, including AI's role in enhancing operations. Get ready for a treasure trove of insights for anyone looking to level up their service business!

Chad Peterman, President and CEO of Peterman Brothers—a booming $120M home service business—shares insights on scaling and operational excellence. He discusses the power of centralized operations for expansion and the significance of strategic licensing for multi-state growth. The conversation dives into the balance between acquisitions and greenfield developments, emphasizing cultural integration and technology in customer service. Chad reveals how podcasting has evolved as a tool for leadership and employee engagement, enhancing company culture across locations.

Chad Peterman, co-founder of Peterman Brothers, shares invaluable lessons for home service business owners from a decade of experience. He reflects on leveraging marketing and branding early, emphasizing storytelling for real connection. Chad reveals the crucial role of call center staffing and training in boosting sales and discusses the importance of measuring marketing ROI. Mistakes in hiring due to unclear roles are highlighted, along with strategies for creating a positive workplace culture through small, memorable benefits. This conversation is packed with actionable insights!