Catherine Coppinger

Catherine Coppinger, Head of Customer Insights at Worklytics, dives into the complex evolution of managerial roles in a post-pandemic world. She discusses how hybrid work models have shifted expectations and the importance of utilizing passive data to enhance manager effectiveness. Catherine reveals insights on team communication frequency and the impact of manager network density on performance. She emphasizes ethical data use while exploring optimal team sizes and strategies to strengthen managerial practices in today's workplace.