Cassio Sampaio, Okta's CPO, discusses challenges in balancing customer identity and security in technical products. Topics include B2B SaaS products, cloud computing considerations, and the future of product management. The conversation touches on minimizing fraud, adhering to privacy regulations, and driving user engagement through seamless customer identity experiences.

Guests Ted Wagner and Cassio Sampaio discuss the current state of Identity and Access Management, emphasizing Zero Trust security concepts and the importance of IAM in cybersecurity. They explore challenges in workforce and customer identity, the evolution of authentication methods, and address password insecurity.

Dive into the world of product leadership with Cassio Sampaio, discussing the importance of customer identity in tech. Explore the myths surrounding identity management and the power of authentication techniques like Face ID. Learn about the challenges and rewards of being a B2B product manager and get insights on technology trends and AI impact on the future.