Carlos Quezada
A purpose-driven leader launching customer success within Aruba Networks and HP Enterprise company.
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Aug 10, 2019 • 38min
Prioritizing customer success operations (Carlos Quezada, Aruba Networks)
Carlos Quezada, a purpose-driven leader at Aruba Networks, discusses prioritizing CS Operations, change management, technology integration, and team growth in customer success. He highlights the challenges of transitioning to a subscription model and the importance of cross-functional collaboration and leveraging metrics for success.
