Carlisha Robinson

Carlisha Robinson, former Chief Product Officer at Beyond, now a fractional CPO and consultant, shares her insights on how AI is revolutionizing product strategy. She discusses merging product and customer roles to enhance loyalty and experience. Carlisha highlights the importance of AI in speeding up decision-making and improving productivity, encouraging leaders to embrace AI for data analysis. She also emphasizes balancing customer feedback with strategic roadmaps, and outlines key metrics like conversion and customer lifetime value that drive retail success.