Burt Alper
Stanford GSB lecturer who shares expertise on handling audience skepticism and objections in communication.
Best podcasts with Burt Alper
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118 snips
Apr 30, 2024 • 18min
140. Rethinks: How to Handle a Skeptical Audience
Burt Alper, a Stanford GSB lecturer and expert in strategic communication, shares his insights on engaging with skeptical audiences. He emphasizes the importance of preparing for objections and using techniques like reframing and acknowledging audience input. The discussion highlights how to distinguish between emotional and logical skepticism while maintaining credibility. Alper also delves into the art of paraphrasing to enhance communication and build connections, ensuring speakers remain calm and authentic, even in challenging discussions.
32 snips
Mar 12, 2020 • 17min
5. From Monologue to Dialogue: How to Handle a Skeptical Audience
In this engaging discussion, Burt Alper, a Stanford GSB lecturer with expertise in communication, shares vital strategies for addressing audience skepticism. He emphasizes the importance of acknowledging concerns and using reframing techniques to foster constructive dialogue. Alper also delves into the differences between emotional and logical objections, highlighting the need for empathy to truly understand the audience's perspective. Ultimately, he reveals how passion and preparation can transform challenging interactions into collaborative opportunities.
