Brigham Dickinson
Founder of Power Selling Pros and author. An expert in sales business, call monitoring, call coaching, and technician coaching within the home service industry.
Best podcasts with Brigham Dickinson
Ranked by the Snipd community
14 snips
Dec 16, 2024 • 1h 36min
Brigham Dickinson - Delivering Unforgettable First Impressions That Convert Calls Into Sales!
Brigham Dickinson, President of Power Selling Pros, shares his expertise in transforming call handling within the home services sector. He emphasizes the importance of understanding customer needs through curiosity, advocating for organic sales interactions. Brigham discusses the journey from fear to mastery in public speaking, highlighting mentorship and resilience. He reveals how tailored training for customer service representatives has led to a 93% booking rate, underscoring the critical role of empathy and effective communication in enhancing customer relationships.
9 snips
Jun 2, 2025 • 1h
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson
Brigham Dickinson, founder of Power Selling Pros, shares his expertise in the home service industry, focusing on enhancing communication skills for technicians. He emphasizes the balance between technology and human interaction in customer service and the impact of private equity on training. The conversation highlights the necessity of ongoing coaching to improve technician performance and call conversions. Listeners gain insights on navigating shifts in client relationships and the importance of personal touch in enhancing customer satisfaction.
