Brian Sloan, a key player at TR Miller, discusses scaling their HVAC business to an impressive $4 million monthly revenue. He shares strategies for managing seasonal challenges, enhancing operational efficiency, and implementing membership plans for recurring income. Brian emphasizes the importance of hiring for growth, retention strategies for technicians, and the creation of clear career paths. He also touches on adapting sales techniques and navigating competition, providing a comprehensive playbook for anyone looking to elevate their service business.
