Brian Maher, CEO of Aussie Broadband, shares his insights in this engaging discussion. He discusses how a regional startup took on titans like Telstra, growing to 700,000 customers. Maher highlights customer service as a competitive edge, emphasizing a 'no bullshit' philosophy that prioritizes transparency. He elaborates on the company's strategic mergers and acquisitions and the pivotal role of community connections. The conversation also delves into navigating the National Broadband Network transition and offers investor wisdom rooted in real-world experiences.