Australian Investors Podcast
Deep-dive with Aussie Broadband CEO Brian Maher
Jan 15, 2025
Brian Maher, CEO of Aussie Broadband, shares his insights in this engaging discussion. He discusses how a regional startup took on titans like Telstra, growing to 700,000 customers. Maher highlights customer service as a competitive edge, emphasizing a 'no bullshit' philosophy that prioritizes transparency. He elaborates on the company's strategic mergers and acquisitions and the pivotal role of community connections. The conversation also delves into navigating the National Broadband Network transition and offers investor wisdom rooted in real-world experiences.
48:46
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Quick takeaways
- Aussie Broadband's unique IPO strategy involved customers in the process, fostering community engagement and leading to overwhelming share demand.
- The company's commitment to exceptional customer service and transparent communication has built strong relationships and distinguished it from competitors.
Deep dives
The Origins of Aussie Broadband
Aussie Broadband began as a grassroots initiative aimed at improving internet services in poorly served regions of Victoria, Australia. Founded by Philip Britt and John Reisinger, the company took advantage of government incentives to grow its customer base and services, eventually merging two similar regional operations in 2008. This expansion strategy was further accelerated by the introduction of the National Broadband Network (NBN), which initially posed challenges but also led to new opportunities in connecting customers directly. Over the years, Aussie Broadband has evolved from a local provider to a national player, ultimately achieving significant financial milestones, including its IPO.
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