Brian Harkin

Brian Harkin, Head of Technology & Innovation at Centrus and author of 'Galapagos,' dives into the intricacies of transformation. He discusses the staggering costs of failed efforts and unveils the human-centric Galapagos Framework, emphasizing that success hinges on aligning leadership with human needs. Harkin critiques traditional strategies, promoting bespoke approaches that prioritize agility and resilience in navigating financial services challenges. His insights inspire organizations to adopt tailored, iterative steps towards sustainable transformation.