Brandon Sammut

Chief Product Officer at Zapier who leads the company’s work on automation and internal AI agent use cases, known for developing Zapier’s four-level AI fluency framework and practical agent-driven HR workflows.

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Dec 11, 2025 • 30min

Why Zapier Requires 100% AI Fluency (And How They Measure It)

Brandon Sammut, Chief Product Officer at Zapier, discusses the vital need for AI fluency among all hires to future-proof careers. He presents Zapier's innovative four-level AI fluency framework, detailing how it enhances HR workflows. Listeners are treated to demos of AI agents that streamline interview preparation and automate performance evidence collection via a Slack-triggered emoji. The future vision of on-demand AI coaching in the workplace sparks engaging insights about employee choice and privacy in adopting new technologies.

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