Brandon Roberts

Brandon Roberts, Group VP of People Analytics and AI at ServiceNow, shares his two-decade expertise in transforming HR through AI. He presents ServiceNow’s Four Point Plan, emphasizing real-time skills data and agile workforce management. Discussion centers on the need for HR to partner with IT, develop AI fluency, and rethink talent management for the AI landscape. Brandon also highlights the importance of reskilling HR teams and the cultural shift required to create AI-first organizations, ultimately enhancing employee experiences and driving efficiency.