Brad Leavitt, owner of AFT Construction, shares his journey from a one-man operation to leading a 28-member team in high-end residential construction. He emphasizes the importance of developing effective systems and prioritizing exceptional customer service. Leavitt highlights strategic hiring practices and the evolution of technology for better communication. He also discusses financial management in scaling a construction business, pointing out the significance of cash flow and clever marketing strategies. Humor and camaraderie play a role in creating a positive work culture.