Boon Yew Chew

Boon Yew Chew, senior principal UX designer at Elsevier, discusses how systems thinking can be a relational tool and improve relationships within organizations. He explains the history and development of systems thinking and its holistic perspective. Systems thinking helps answer questions about individuals' roles within a system and how organizations fit into larger systems. The podcast also explores the application of systems thinking in design work and its impact on UX professionals.