Bob Friday, Chief AI Officer of Mist/Juniper, pioneering AI in networking, discusses the critical importance of confidence in adopting new technologies. He shares insights on the shift from traditional networking to AI-driven solutions, emphasizing community collaboration among engineers for troubleshooting. The conversation highlights the transformation brought by natural language interfaces and the trend towards Service Level Expectations. Bob also explores the essential role of cloud technology and generative AI in enhancing network operations, encouraging continuous learning in the industry.
