Roy Olivier, President and CEO of Research Solutions, and CFO Bill Nerth join the conversation to discuss groundbreaking advancements in scientific research. They delve into the integration of AI to simplify research workflows, highlighting the transformative effects of their product, Article Galaxy. The duo also shares strategies for customer retention and reducing churn, emphasizing the importance of enhanced onboarding processes. They outline plans for future acquisitions and growth metrics, all while navigating the dynamic landscape of scientific publishing.