Bill Burkhardt Jr.

Bill Burkhardt Jr., co-owner of Four Seasons Kanga Roof, shares insights from his family's roofing business in Detroit. He reveals how implementing the Entrepreneurial Operating System (EOS) drastically improved their operations and profitability. Bill discusses the importance of creating maintenance programs to ensure steady business, even during tough times. He also emphasizes emotionally detaching from pricing decisions and the unique 'penny game' to engage the team. His experiences highlight valuable lessons on customer trust and resilience in the contracting industry.