Berkay Mollamustafaoglu

Berkay Mollamustafaoglu, founder of Ops Genie, discusses the keys to effective incident management and the counterintuitive aspects of incident management. Topics include how frequent changes can increase system stability, the benefits of feature flagging and cannery builds for managing failures, the cultural change in incident management, the importance of post mortems and involving non-technical personnel, and the significance of incident management in the software industry.