Ben Steffes

Joining the conversation is Ben Steffes, Vice President of Solutions & Strategy at RXO, known for his expertise in logistics KPIs. He discusses how the pandemic reshaped performance metrics and the current alignment among shippers, carriers, and brokers. The integration of technology, particularly AI and control towers, is highlighted as a game-changer. Ben also shares strategies for shippers to enhance their appeal and the evolving dynamics of consolidation in the logistics sector, offering a glimpse into the industry's future.