Ben Schall, CEO of AvalonBay Communities, shares insights from his extensive career in real estate. He discusses AvalonBay's strategic move toward suburban markets and the impact of AI on customer interactions. Ben reflects on the importance of company culture and the organization's commitment to integrity. Additionally, he forecasts trends in the multifamily market for 2025, the rising gap between renting and homeownership, and the burgeoning Build-to-Rent sector, all while navigating today's economic challenges.