Ashley Stamps-Lafont

Ashley Stamps-Lafont, VP of Customer Success and founder of The Success Rx, shares her journey as the first CS leader at Quotapath. She emphasizes the critical role of aligning customer success with revenue objectives and building trust within teams. Ashley discusses the importance of understanding financial metrics, the future of customer support, and offers practical advice for aspiring leaders. Her insights into integrating customer success into go-to-market strategies and the significance of emotional intelligence in leadership are particularly engaging.